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Why does my AAWireless device disconnect randomly?
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Why does my AAWireless device disconnect randomly?

We are sorry to hear that your AAWireless device is disconnecting randomly. You can try the following:

  • Ensure that your AAWireless device is on firmware version 2.0.0 or higher. If not, update it.
  • Open the "Device settings" on your AAWireless device and select "Wi-Fi settings." Try different Wi-Fi channels to see if it resolves the issue.
  • Delete the Bluetooth connection between your phone and AAWireless, then attempt to reconnect them.
  • Open the AAWireless companion app and enable Passthrough.
  • Try using different USB-C cables to rule out any connection issues caused by the cable.
  • Check if your phone is overheating. If it is, address the overheating issue.
  • Ensure that battery optimization is disabled for the AAWireless-related apps (Google Play Services, Android Auto, Google Maps, Waze, and Google app) in your phone's settings.
  • Confirm that all necessary permissions are granted to Google Play Services, Android Auto, Google Maps, Waze, and Google app on your phone.
  • Set the USB mode to MTP mode and enable Passthrough if required.
  • Clear the cache and storage of the Android Auto and Google Play Services apps on your phone. Afterward, reboot your phone.
  • If possible, test the AAWireless setup with another phone to see if the issue persists.
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