Frequently Asked Questions

Android Auto keeps disconnecting
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Android Auto keeps disconnecting

It can be frustrating when Android Auto keeps disconnecting during use, whether it's due to random disconnections, disconnections when moving the phone, or the phone repeatedly disconnecting from Android Auto. Several factors can contribute to this issue:

  • Phone Compatibility: Ensure that your phone is listed as a compatible device for Android Auto. Some older or less common phone models may have limited compatibility or experience connectivity issues, leading to random disconnections.
  • USB Cable and Connection: To prevent disconnections, make sure you're using a high-quality USB cable that is compatible with both your phone and your car's USB port. A faulty or incompatible cable can lead to intermittent disconnections, affecting your Android Auto experience.
  • App and System Updates: Keeping your Android Auto app and phone's operating system up to date is crucial. Outdated software versions can result in compatibility issues and instability, leading to frequent disconnections.
  • Battery Optimisation: Some phones have aggressive battery optimisation settings that may interfere with Android Auto's functionality. Ensure the Android Auto app is exempt from any battery optimisation restrictions to prevent random disconnections.
  • App Permissions: Granting the necessary permissions to the Android Auto app is essential for its smooth operation. Make sure it has permissions for phone calls, contacts, and location services to avoid any potential disruptions.
  • Interference from Other Apps: Background apps running on your phone can sometimes interfere with Android Auto, causing it to disconnect randomly. Closing or disabling unnecessary apps can help minimise such interference.
  • Phone Movement: If your phone is connected via a USB cable, excessive movement or vibrations while driving can cause the cable to disconnect temporarily. Consider using a phone mount or holder to stabilise the device and reduce the chance of disconnections.
  • Infotainment System Updates: Regularly check for firmware updates for your car's infotainment system. Keeping it up to date can address compatibility issues and improve the overall stability of Android Auto.

If you're still experiencing connectivity issues, it may be worth exploring alternative options for Android Auto. AAWireless is a device that enables wireless Android Auto connectivity in select vehicles, offering a cable-free connection between your Android device and your car's infotainment system. It's important to note that compatibility may vary depending on the specific car model and infotainment system.

If you're interested in using Android Auto Wirelessly, consider an AAWireless device for your car.

You can purchase AAWireless in the following stores:

  • For orders from Europe or the US, visit our webshop.
  • For orders from UK, visit Amazon UK.
  • For orders from Switzerland, visit Digitec.
  • For orders from Turkey, visit Amazon TR.
  • For orders from Singapore, visit Amazon SG.
  • For orders from Japan, visit Carple JP.
  • For orders from South-Korea, visit Carple KR.
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