Frequently Asked Questions

Android Auto keeps disconnecting Subaru
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Other FAQ items

Android Auto keeps disconnecting Subaru

If you're experiencing Android Auto connectivity issues, ensure that you are using a high-quality USB cable that is compatible with both your Android device and the USB port in your Subaru. A faulty or incompatible cable can cause connection issues. An alternative option is to consider using Android Auto Wireless. While not all Subaru models support wireless Android Auto out of the box, you can explore aftermarket solutions such as AAWireless. AAWireless is a device that enables wireless Android Auto connectivity in select vehicles. By switching to Android Auto Wireless, you can eliminate the need for a USB cable and enjoy a wireless connection between your Android device and the Subaru's infotainment system. Please note that compatibility may vary depending on the specific Subaru model and infotainment system.

Shop your AAWireless device on our webshop (Europe) or Amazon (UKUS)

In case you are already using AAWireless:

  • Please make sure that you are on firmware version 2.0.0 or higher, after that please open "Device settings" and press "Wi-Fi settings" and try different Wi-Fi channels.
  • Please wipe the Bluetooth connection from the phone's side and try reconnecting to AAWireless.
  • Please enable Passthrough from the companion app.
  • Please check using different USB-C cables. Sometimes the cable causes connection issues.
  • Please make sure battery optimization is not on in your phone settings.
  • Make sure Google Play Service and Android Auto, Google Maps, Waze and Google app have all the permissions enabled.
  • Please clear the cache and storage of AA & Google Play Service and reboot the phone after that.
  • If possible, please check with another phone.
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