Frequently Asked Questions

My AAWireless update gets stuck while updating. What can I do?

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About the product

How do I switch between phones with AAWireless?

Where can I find my Device name?

What version of Android do I need for AAWireless to work?

Will AAWireless work in my car?

Does AAWireless also work with an iPhone?

What happens if 2 paired phones are in the car at the same time?

Will AAWireless work with future versions of Android Auto?

My car never turns off the power, will this drain my battery?

Is AAWireless certified?

Will there be any firmware updates?

Android Auto in general

Does Android Auto use Bluetooth?

Does Android Auto use WiFi?

How to use Android Auto without USB?

Best wireless Android Auto adapter?

Which cars have Android Auto wireless?

Is my phone compatible with Android Auto?

Do I need Bluetooth for wireless Android Auto?

Can I use Android Auto via Bluetooth?

Shipping, returns, and warranties

How long does AAWireless shipping take?

Is there a warranty?

Setting up AAWireless

My AAWireless has a solid blue light, yet a “Unsupported device” warning pops up on my head unit. What can I do?

Is my phone compatible with AAWireless?

How to set up Android auto?

Does AAWireless use WiFi or Bluetooth? I don’t have WiFi in my car.

Connectivity issues

I am experiencing connectivity issues with my Mercedes-Benz Head Unit

I am using Audi MMI, and I want Android Auto to run wirelessly automatically

Android Auto keeps disconnecting Subaru

Android Auto keeps disconnecting Honda

Android Auto keeps disconnecting Ford

Android Auto keeps disconnecting Kia

Android Auto keeps disconnecting Toyota

Android Auto keeps disconnecting

My AAWireless update gets stuck while updating. What can I do?

Why do I not have sound playing in my car while using AAWireless?

Why do I have audio hiccups?

AAWireless doesn't appear between my Bluetooth or WiFi connections. Why?

When enabling Start/Stop, the dongle does not connect to my car anymore. Why?

Why do I have a blinking green light while I am connected to both Wi-Fi and bluetooth?

How can I prevent AAWireless from automatically reconnecting to my phone when I get in the car?

Why won’t my AAWireless connect?

Can I connect multiple phones to AAWireless?

Other questions

Does Nissan have Android Auto?

Does Toyota have Android Auto?

Does Kia have Android Auto?

Does Ford have Android Auto?

Does Mercedes have Android Auto?

Can I add Android Auto to my old car?

Can I watch YouTube/Netflix on my head unit with AAWireless?

My Google Assistant does not catch my voice every time. What can I do?

Can I use a wireless charger while I am connected to AAWireless?

Is there a wireless Android Auto dongle?

Is there a wireless Android Auto adapter?

Search results

AAWireless doesn't appear between my Bluetooth or WiFi connections. Why?

AAWireless vs other dongles

Android Auto keeps disconnecting

Android Auto keeps disconnecting Ford

Android Auto keeps disconnecting Honda

Android Auto keeps disconnecting Kia

Android Auto keeps disconnecting Subaru

Android Auto keeps disconnecting Toyota

Best wireless Android Auto adapter?

Can I add Android Auto to my old car?

Can I connect multiple phones to AAWireless?

Can I use Android Auto via Bluetooth?

Can I use a wireless charger while I am connected to AAWireless?

Can I watch YouTube/Netflix on my head unit with AAWireless?

Do I need Bluetooth for wireless Android Auto?

Does AAWireless also work with an iPhone?

Does AAWireless use WiFi or Bluetooth? I don’t have WiFi in my car.

Does Android Auto use Bluetooth?

Does Android Auto use WiFi?

Does Ford have Android Auto?

Does Kia have Android Auto?

Does Mercedes have Android Auto?

Does Nissan have Android Auto?

Does Toyota have Android Auto?

How can I prevent AAWireless from automatically reconnecting to my phone when I get in the car?

How do I switch between phones with AAWireless?

How long does AAWireless shipping take?

How to set up Android auto?

How to use Android Auto without USB?

I am experiencing connectivity issues with my Mercedes-Benz Head Unit

I am using Audi MMI, and I want Android Auto to run wirelessly automatically

Is AAWireless certified?

Is my phone compatible with AAWireless?

Is my phone compatible with Android Auto?

Is there a warranty?

Is there a wireless Android Auto adapter?

Is there a wireless Android Auto dongle?

My AAWireless has a solid blue light, yet a “Unsupported device” warning pops up on my head unit. What can I do?

My AAWireless update gets stuck while updating. What can I do?

My Google Assistant does not catch my voice every time. What can I do?

My car never turns off the power, will this drain my battery?

What happens if 2 paired phones are in the car at the same time?

What version of Android do I need for AAWireless to work?

When enabling Start/Stop, the dongle does not connect to my car anymore. Why?

Where can I find my Device name?

Which cars have Android Auto wireless?

Why do I have a blinking green light while I am connected to both Wi-Fi and bluetooth?

Why do I have audio hiccups?

Why do I not have sound playing in my car while using AAWireless?

Why won’t my AAWireless connect?

Will AAWireless work in my car?

Will AAWireless work with future versions of Android Auto?

Will there be any firmware updates?

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Other FAQ items

My AAWireless update gets stuck while updating. What can I do?

If the OTA (Over-The-Air) update keeps failing, please plug in the device using a different power source, such as a wall outlet, and try updating again. If possible, please check using different USB cables. Please make sure you have the latest version of the companion app downloaded. Make sure you have no VPN turned on and/or AAWireless is excluded from the VPN list.

Ultimately, if nothing helps, please use the troubleshoot in the companion app in order to contact support; they will guide you through the steps for a manual update.

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Frequently Asked Questions

My AAWireless update gets stuck while updating. What can I do?